We are committed to providing you with high-quality services. If for any reason you are not satisfied with your purchase, our Refund Policy outlines the conditions under which a refund may be granted.

Risk-Free Money-Back Guarantee

We offer a 14-day risk-free money-back guarantee given the client abides by the conditions outlined in Non-Refundable Fees. If you are not satisfied with our service for any reason, you can request a refund within 14 days of making a purchase.

Non-Refundable Fee

Please note that the signup fee is nonrefundable, either partially or fully, under the following circumstances:

• Trading activity has commenced by the user on the Evaluation Trading  Account.
• The user is in breach of any of the Company’s terms laid out in the Terms & Conditions.

In the event that a platform change becomes necessary, accounts may be migrated to an alternative platform of your preference. Refund requests for accounts involved in such migrations will not be accepted, regardless of whether the account has been traded or not.
 

Disputed Payments

If you make an unjustifiable complaint regarding the paid fee or dispute the fee with your Bank/Payment Provider (Chargebacks), leading to a request for a refund, annulment, or cancellation of the fee, we reserve the right to cease providing any services to you and refuse any future services.

Acknowledgment

It is your responsibility to familiarize yourself with this Refund Policy. The terms outlined in this Refund Policy, together with our Evaluation Terms and Conditions, form part of your contract with us for the purchase of a Funded Trader Markets trading evaluations challenge account. By placing an order for any Funded Trader Markets evaluation, you confirm that you have read and fully accept the terms of this Refund Policy. If you do not agree with these terms, please do not place an order. Should you have any questions regarding our refund policy, please contact us at support@fundedtradermarkets.com.